What our Customers say...
I just wanted to thank you for sending Jayne to clean up my home. For someone like me, who is apprehensive about having strangers in the house, and even more apprehensive about having all of my possessions handled by strangers. She is just perfect. Her kind professional demeanor has made all the difference for me. This whole experience has been trying for me and this is the part I was least looking forward to. Jayne has turned that around for me completely.
Patrick G. When disaster strikes you can sometimes feel helpless and have no idea where to turn, however Steve Bennett and SERVPRO will make your life much easier during this time of turmoil. A great program that Steve offers is a disaster relief plan that he composes and provides clients so that they are aware of what needs to take place in the case of a disaster striking. This plan is free of charge to the customer too!
Thank you for the great job you did for the clients I referred to you when mold was discovered during a home inspection. You handled the mold issue quickly and efficiently. You really make me look good.
When ever I run into this kind of situation again, you will be the first person I think of to handle the job. Again, thank you and all the best in the future.
SERVPRO went beyond my expectations. From my first contact with Steve to scope out the job in the basement to the extra work provided at no cost were they are all professionals. He came promptly after my inquiry. He provided an estimate on time and the job started and ended on time.
The representative was very honest and professional, saying that I really didn't need their services and could remediate the problem myself. I would definitely call them again if needed.
They came to provide drying-out services after an ice-dam water backup. They quickly determined that I was not in danger of getting mold damage, and that the wall and ceiling had dried naturally before they got to see it. They could have told me I needed work, but they were honest.
They came the very day after I called for an appointment to remove a clear liquid band aid product the had been spilled and then hardened on our 1 year old wall to wall carpet and did a fantastic job! When the carpet dried there was a slight stiffness in one tiny spot. Excellent on-time service by a courteous, careful and very capable, staff from office representatives to workers in our home.
They were great to work with. They were fast and thorough. They cleaned up everything as well as they possibly could. There were about three people here doing the work and it took most of the day to complete.
At A time of complete panic, your staff was great. They very calmly reviewed the situation and remediated the damage. Great Job. Al 10's on customer satisfaction form.
SERVPRO of Tolland Countyhas been helping my customers with water damage, mold damage, smoke damage, and clean up claims for years and they have done an outstanding job. Steve Bennett of SERVPRO, has gone above and beyond, in making sure my customers are personally taken care of quickly and professionally. I highly recommend you call SERVPRO of Tolland County, if you want a company that truly cares about their customers and does quality work.